Our client uses daily, weekly and month-end broadcast events to bring all locations and employees together. This way no information is forgotten or passed along incorrectly from word of mouth. To make these conference calls cost effective, our client opted for self-managed services instead of operator-assisted. While the client initially thought large calls could not be done without professional help each time, using our LargeConferenceCall.com services, our client gained confidence in the self-managed process.
One of our experienced conferencing consultants provided training to the internal call organizers, recommending the features that would best support their calls and how to use them, after listening to the client’s specific requirements and concerns. We showed them how to use their online account and access the call management features in our online portal, Call Hub Pro™. The client now runs all of their large conference calls on their own, but occasionally calls us for advice or help.
This client also wanted to help assure that only those on their distribution list could dial in. We solved this problem with Mobile 1-Tap. The conferencing dial in number and passcode for each are sent to the recipients via Mobile 1-Tap, enabling people to just click on a link to dial into the conference without having to dial any numbers. This enables the call organizer to change the call passcode for each call, which becomes a security feature, as no one who has left the company remains on the distribution list, and with the passcode being a new one for each call, a past employee or outside party would not know what passcode to use to join.
The result is conference calls that run almost automatically. Information is shared, the employees are informed, and costs are well within the client’s communications budget.